These Terms and Conditions outline the rules and regulations guiding the use of Wedwill services. By using our services, you acknowledge that you have read, understood, and agree to be bound by the following Terms and Conditions:
This website is owned by Octaeditings LLc.
Our services and workflow
Please find below the list of services provided by Wedwill:Footage culling.Soundtrack selection + Licensing.Editing (cinematic and/or documentary-style films/vertical videos).Color correction and color grading.Audio editing and sound design. As a client of wedwill, you will be required to provide reference videos for your project. You are responsible for providing us with editing notes, style and mood preferences, and sample films to help us ensure the best possible outcome. By choosing to work with Wedwill, you are granting us the trust and freedom to edit your films to the best of our ability based on your provided references.
Methods for transferring media
We accept raw media files through Dropbox or Google Drive links, but Dropbox is the recommended file sharing platform. Once the files are uploaded, you can list the download links along with the project brief in the Trello backlog section.(this will help us reduce project starting time) The project delivery date will be established after we receive the raw footage.
Raw footage file size
For an average project, we expect a file size of up to 250 GB per request. If your file size exceeds this limit, you can reduce its size by creating a proxy and sending it to us along with the project file. However, if your file size is still more than 250 GB, please send us an email or create a Slack message. We will be happy to increase the file request size for you. However, please note that this may affect your project delivery time.
Trunround time
Please keep in mind that all estimates are subject to the scope, complexity, and details of your specific request. The timelines for your project may vary based on the production team's estimation, but we assure you that we will work quickly while maintaining the highest level of quality.
Licensing and copyright of soundtracks.
If you would like to choose and provide your own soundtracks for your project, please make sure to include the music files along with your raw footage. It is important to note that you are responsible for ensuring that any supplied music complies with any copyright considerations.
Please be aware that wedwill is not responsible or liable for licensing music that is not included in our Musicbed or Soundstripe wedding subscription. It is your responsibility to obtain the necessary licenses for any music included in your films, as required by law in your country.
Copyright
We do not claim any ownership or recognition for the work we produce. All final products are the exclusive property of the client. However, WedWill may showcase the complete videos or parts of them for marketing purposes, unless the client specifically requests their footage, project files, and/or final cuts NOT to be shared with anyone outside of their company. We fully respect our client's right to privacy and will always comply with any such requests.
Delivery Dates
When you request a new project, we will assign a specific delivery date depending on our current turnaround time. Please note that the assigned delivery date is for the First Cut of your project. However, the final delivery date will depend on the number of revision rounds your project goes through.
Revision process
Once your video is complete, we will notify you via Trello. You will have unlimited revisions until the revision is completed, and your revision request will be an active task.
When we deliver the first version of the video to you, you have 14 days to request any revisions or make comments. If we do not receive any comments or revisions within 14 days, the project will be automatically approved.
Please note that if you need a revision for a project that is more than 20 days old, we will need time to download your project file again, which may affect the project delivery time.
Returns and Refunds
Wedwill reserves the right to deny refunds based on its own self discretion and without notice or liability to Client. Refund requests are assessed on a case-by-case basis. Should the Client request a refund during the first month of use, all materials produced by Wedwill are owned of the company and are prohibited from being used by the Client in any way.If a refund is deemed to be appropriate, there will be a 25% fee assigned to the remaining billable period.DesignJoy reserves the right to take appropriate legal actions against Client for breach of this paragraph.
Privacy Policy
At Wedwill, we take the privacy of your personal information very seriously. We understand that the content we create for you is sensitive and personal, and we want you to feel confident that we are committed to protecting your privacy. That's why we have created this Privacy Policy Disclosure Clause to explain how we collect, use, and protect your information.
Information We Collect:We may collect personal information from you, such as your name, email address, postal address, and phone number. We may also collect information about your wedding date, venue, and other necessary details to create your videos. Additionally, we may collect information about your video preferences, music choices, and other details that you provide to us.
Use of Information:The information we collect from you is used to create your wedding videos and to provide you with a high-quality service. We may also use your videos for promotional purposes, such as featuring your wedding video on our website, social media channels, and other marketing materials. However, we will not sell your personal information to third parties. We always have your best interests in mind, and we will never publish or promote any names or other sensitive information about your clients.
Your Rights:You have the right to request access to your footage. You may also request that we limit or stop the use of your videos for promotional purposes. Please contact us if you have any questions or concerns about your videos. We are always happy to help!
**Contact Information**For any questions or complaints regarding the Website, please contact Wedwill at: Hello@wedwill.com